Contact Us
We literally get 400(!) emails every day, so make it fun/obnoxious. Of course, you can also blog about it yourself, but please don't spam. Here's some guidelines on what's cool to post. Gamers are the canniest internet crowd, so be on point.Looking for Destructoid Awards & other high-res awards?
Here you go.
FAQ & Support
Where's the dark theme? Turn it on in
your preferences.
Can't remember your password? There's no separate password reset page - just
try to login using any password and your email address (try a few) and we will automagically send you a reset link. Check your spam folders.
Getting warped around to and old/dupe account? You probably have 2 more accounts.
Logout/Login with a bad password on every old email address you can think of, and then check your spam folders for our reset links.
Come back to
this page to rename your dupe username/email.
Still need help? You are the 1%! We're
[email protected]Our community blogs are not for plugging your cool project
Developer blogs are encouraged but drive-by Kickstarter promoters will be removed without warning. This is a gaming community, not a free classifieds board. Here's some
common sense advice if you're halfway thinking about being spammy.
Physical mailing address
Yeah, no.
Destructoid is now based out of Tokyo, so please don't mail us anything unless you want to spend a silly amount of money. You should probably email us first and arrange for one of our writers in America to look at your thing. Hit us up:
[email protected].
EDITORIAL INACCURACIES AND SUPPORT
Is something factually inaccurate on the home page? Get in touch asap to our
proof team and we'll patch it as soon as humanly possible.
Is something that already exists broken or not working exactly as you'd expect? Please email our engineering horses:
support team
Do you have an idea on how to make the web site better? Its best to
post your idea so the rest of the community can weigh in on the idea. We prioritize fixes based on what will make our readers most happy, so we do encourage you to get people behind your idea (but please don't astroturf drama)
PIRACY and COPYRIGHTED CONTENT
We try to keep all copyrighted content off our servers, but we also host 200,000+ blogs and unfortunately some stuff slips through the cracks. Our apologies in advance.
For DMCA takedowns please email
SUPPORT. We typically take down anything stakeholders ask without question within 48 hours. To expedite this process, please clearly provide proof of ownership in an informal letter.
Pro tip: Don't send your lawyers after us. A quick note will do. If you want to be a huge dick about it we're going to
have a lot of fun at your expense.
Contests and Community
FAQ: Who owns your community blog?
You do, of course! You own all of your community blogs and posts, and Destructoid licenses them under:
creative commons with attribution. We make nightly on-site and off-site backups, but in the case of a nuclear meltdown please make your own local backups so you can sleep better.
Want to give something away, or did you win something in a contest and never get notified? Please get in touch with our
community team
Content takedowns
Just
shoot us an informal email and we'll take it down as soon as humanly possible. We take intellectual property concerns very seriously - but please understand that there is a metric f--kton of community uploading going on and we can't catch everything. If you send us a letter from your lawyer a fluffy kitten will get diarrhea somewhere and it will be on you, man.
If you spammed our site and Google is now penalizing your SEO and want us to take that link down ... NOPE! Enjoy your Google penalty forever. No seriously, we will never remove it and we don't want your takedown money. That's karma, buddy! Try not sucking in your next life.
If your real name appears on the site / you're cleaning up your social footprint why not
completely change the identity on all your posts instead?
For all other stuff, just shoot an email from the address on the account over to
community team. You must be able to reply from that account to remove content.
Legacy Ad-Free / Huge Subscriptions
Sorry, we don't offer this service anymore. If you're grandfathered in, good for you. For ad-free memberships (like a subscription from something that used to be called
TinyPass) but is now owned by Piano. It's the same company. We do not have access to this system and can't cancel it for you. However, you can do it yourself. Try searching your inbox for the receipt. That will tell you what email is associated with your account. Then try logging in (or doing a forgot password on piano.io) and create an inquiry to get a refund asap.
If you paid with Paypal and didn't get auto-renewed, login to Tinypass and click on "My History" to see why. They only try your account once, so if it failed for whatever reason you'll have to sign-up again from scratch.
General Support
Did someone do something naughty, like spam or ugly comments? Does a feature of the site not work? Reach us directly at
Support Line. Please make sure you read our
Privacy Policy and
Terms of Common Sense.
Site Bugs
Get in touch at
[email protected]. In many cases the bug can be to your specific device / browser / browser extensions / antivirus, so please provide as much information about your computing environment to expedite the fix. Please include screenshots, urls, etc if possible. If you have a query about advertising-related problems, please let us know where you are geolocated, as that helps us track down and block the offending supplier. We generally don't do ads in-house.
Advertising
Destructoid does not accept any in-house direct advertising, we don't accept sponsored articles, we will not let you buy a text link, and if you're even remotely associated with gambling don't even waste your time, we'll block you. All ads must be purchased through third parties. Church and state!
Where to buy ads: Please contact
Enthusiast Gaming
Jobs at our publications
We're always looking for talented people that understand that this is a job where you write daily. If you don't write daily, or the thought of doing that sounds annoying, then this gig is not for you. This job is for
lovers.
Please send us your writing samples. Show us that you can argue with clarity. No games journalism experience necessary, we'll train you. Send us links to your personal blog or published works at:
[email protected].
I want to contact a specific editor to do a thing
Please understand that Destructoid functions like a wasp vortex. Every story is scheduled in advanced and out in the open -- whatever you tell one person is going to end up going through a rigorous proofing and approvals process anyway, so why not just email
everybody instead and save us the time?
Product reviews and Junkets
Please
DO send press releases and products to our contact email. Do mail review copies to the address above. Anything sent with a return postage will be promptly sent back after review, otherwise we'll assume it becomes niece property by way of cool bro-aunties.
Otherwise ...
don't contact us, we'll contact you: it's in everyone's best interest that our staff chooses the products we think will best interest our readers (
for these reasons )
Ethics, Parties, and Acquaintances
Andrew WK disclosure: Destructoid parties hard with the video game industry. We get that this concept is upsetting to people who think that journalists should be locked in ivory towers like princesses, but we do have to leave the house and have solid, sometimes boozy awkward human relationships to do this type of work. That said, we make every effort to have people review games who were nowhere near said events so we can continue to have enjoyable jobs with party perks, because the Lord and our banker knows we're definitely not doing this for the money.
But seriously,
we really care about transparency because we get the whole distrust in media thing. We investigated the magazines and websites that came before us, and so we understand that you should rightfully be investigating us. Go at it! We welcome it and we think we do it better than anyone else -- I don't think you'll find another media publication who completely outsources ad sales and has a wholly independent editorial team who gives 3 fucks about who buys ads, and we prefer to be
member-supported anyway. Pissing excellence.
Regarding press events and "junkets": We'd be happy to attend your event, but
we will never deliver a review on the spot at your event - forget about it, please don't ask, end of story. Our readers want us testing stuff in our homes on the same type of equipment they would use, not a controlled environment or after doing shots with Jay-Z. We hope that alleviates future awkward conversations.
High res logos and press
There's a giant Destructoid logo at the bottom of this page for your convenience. For additional logos try
our downloads page for other versions of our logo, fonts, and all that stuff.
Contact the Founder
You can reach
Niero by email. Weird subject lines work best.