LONG BLOG
Toys R Us admits screwup on GH3 Wii guitars
Just got this e-mail.
We are reaching out to you today regarding your recent order for the "Guitar Hero III Les Paul Wireless", for Nintendo Wii, order number xxxxxxxx. We are contacting you to let you know that there was a technical error while processing your order and as a result, your order was canceled. If you have not yet received a cancellation email, you should be shortly.
We apologize for any inconvenience this may cause and want to extend our apologies that we cannot systematically reinstate your order. We would like however, to let you know that the item is currently online, and available for pre-sale purchase. This is an extremely popular item, and inventory will go quickly, so if you are still interested in ordering the item, we encourage you to visit the site at this time, to place your order.
In the event that you have any questions, please feel free to contact us at 1-800-ToysRUs. Our online customer service team is available 24 hours a day, seven days a week, and would be more than happy to assist you!
Thank you for selecting Toysrus.com as your shopping destination! We look forward to serving you in the future!
Sincerely,
ToyRus & BabiesRus Customer Service
So, the how about doing the right thing and REVERSING THE CANCELLATION?! Idiots.
We are reaching out to you today regarding your recent order for the "Guitar Hero III Les Paul Wireless", for Nintendo Wii, order number xxxxxxxx. We are contacting you to let you know that there was a technical error while processing your order and as a result, your order was canceled. If you have not yet received a cancellation email, you should be shortly.
We apologize for any inconvenience this may cause and want to extend our apologies that we cannot systematically reinstate your order. We would like however, to let you know that the item is currently online, and available for pre-sale purchase. This is an extremely popular item, and inventory will go quickly, so if you are still interested in ordering the item, we encourage you to visit the site at this time, to place your order.
In the event that you have any questions, please feel free to contact us at 1-800-ToysRUs. Our online customer service team is available 24 hours a day, seven days a week, and would be more than happy to assist you!
Thank you for selecting Toysrus.com as your shopping destination! We look forward to serving you in the future!
Sincerely,
ToyRus & BabiesRus Customer Service
So, the how about doing the right thing and REVERSING THE CANCELLATION?! Idiots.
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About John Bone of us since 1:15 AM on 11.26.2006
As one of the oldest members of Dtoid, (I'm already over the big 4-0) I've been gaming since the Atari 2600 was a brand new item, and thousands of my teenage hours were dedicated to gaming on the Commodore 64 and messing around with the new 300-baud modems. (That's .00003 of a megabit per second, for those of you who only know broadband.)
I'm proud to say that I'm a member of the first-generation of gamers, and I still use my PC and each of the three current-gen consoles regularly -- and not for "casual" games. Bring on the hard-core FPS and 3PS! I want to shoot something!
So, I give a big PHUCK YOU!!! to anyone who thinks that video games are for kids! As far as I'm concerned, they haven't been for kids for over 20 years.
GAME ON!
I'm proud to say that I'm a member of the first-generation of gamers, and I still use my PC and each of the three current-gen consoles regularly -- and not for "casual" games. Bring on the hard-core FPS and 3PS! I want to shoot something!
So, I give a big PHUCK YOU!!! to anyone who thinks that video games are for kids! As far as I'm concerned, they haven't been for kids for over 20 years.
GAME ON!